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Frequently Asked QuestionsFrequently Asked Questions

- I tried to pay for designs, but I have received an error message.

- Why does my software display your designs in a strange colors ?

- Design files themselves do not carry information about colors. Coloring of embroidered design depends on your choice of threads. Your software displays our designs with some default color palette. List of recommended colors for each design is available in supplemental image and text files included with our designs. When selecting the designs format during the ordering process, it is also possible to select EDR color palette files to display designs with correct colors in Embird software.

- Which threads from your recommended threads colors have priority ?


- Original coloring of all designs was created with Madeira threads colors. Other colors were derived with conversion tables.


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